The nearest major airport from the hotel is in Puerto Montt, Chile (PMC-Tepual).

Rooms are non-smoking and are equipped with TV, hairdryer, whirlpool, and telephone.

Boutique Tren del Sur Hostel is a 3-star rated property that features services and amenities such as 24-hour security, wireless Internet access, shuttle service, private parking, laundry services, car rental, coffee shop, medical assistance (doctor on-call), tour desk, game room, meeting and banquet facilities, lounge and fax services.